SHIPPING
IMPORTANT UPDATE
***In light of the current global situation we would like to assure our customers we are continuing to operate our online store working both safely & smartly.
Most orders are being dispatched on time from our site, however there maybe some delays from our shipping partners to collect orders from us and also during transit times. During this instance, orders may take 15-30 days to arrive due to a limited amount of flights at this time.
For all ‘standard shipping’ options we use EMS tracked service. Once your parcel has been dispatched we will notify you to your nominated email address.
Shipping & Delivery Times
Standard shipping is absolutely free to all countries.
Please note that these are estimated delivery times. Weekends and public holidays are not included.
All prices stated on the website will be billed in USD at checkout.
We process all orders within 1-3 business days excluding holidays and weekends.
PLEASE NOTE THAT THESE ARE ESTIMATED DELIVERY TIMES ONLY.
In some unlikely events, packages may take up to 30 business days for delivery.
United States
Process Time: 1-3 Business days ( Large orders may take up to 5 business days)
Estimated Delivery Time: Up to 20 Business days
Australia & New Zealand
Process Time: 1-3 Business days ( Large orders may take up to 5 business days)
Estimated Delivery Time: 15 - 20 Business days
United Kingdom & Canada & France
Process Time: 1-3 Business days ( Large orders may take up to 5 business days)
Estimated Delivery Time: 20-30 Business days
Japan
Process Time: 1-3 Business days ( Large orders may take up to 5 business days)
Estimated Delivery Time: Up to 15 Business days
International Delivery
Shipping time may vary due to product availability. COCOMELY reserves the rights to cancel any orders that involve product availability in which the customers will be contacted.
Please note that any taxes and customs fees in regard to your purchase are to be held responsible by the customer.